Spark Privacy Policy
Spark is an app for discovering city signals, publishing visual posts, joining live rooms, managing passes, chatting with contacts, reporting safety concerns, and using virtual coins. This Privacy Policy explains how we collect, use, store, share, and protect information when you use Spark.
1. Information We Collect
Depending on the features you use, we may collect the following categories of information:
- Account information, such as email address, nickname, avatar, profile description, and sign-in status.
- Content information, such as posts, images, comments, reactions, saved items, check-in records, route plans, creative drafts, reports, and blocked items.
- Live room information, such as live room title, room note, chat messages, viewer activity, reactions, replay status, and device readiness status.
- Contact and messaging information, such as contact relationship status, private chat messages, image attachment actions, and message delivery actions.
- Wallet and purchase information, such as virtual coin balance, product identifiers, purchase tiers, transaction results, coin usage, and refund-related status.
- Device and log information, such as device model, operating system version, app version, crash logs, performance logs, network status, timestamps, and security audit records.
- Permission-related information when you choose to use camera, microphone, or photo library features.
2. How We Use Information
We use information to:
- Create, maintain, and secure your account.
- Display posts, images, comments, saves, passes, routes, and profile information.
- Enable live preview, live publishing, live room viewing, live chat, reactions, and replay features.
- Manage contact relationships, private messaging limits, and chat interactions.
- Process virtual coin purchases, show balances, verify orders, support coin usage, and handle purchase issues.
- Review reports, process blocks, enforce safety rules, prevent abuse, and resolve disputes.
- Improve app performance, troubleshoot issues, analyze feature usage, and maintain service reliability.
3. Permissions
- Camera: used for live preview, live publishing, taking pictures, or preparing images for posts.
- Microphone: used for live room features or other audio-enabled interactions.
- Photo Library: used when you choose an image for a post, avatar, or message attachment.
You can disable permissions in system settings. Some features may not work without the related permission, but other parts of Spark may remain available.
4. Sharing and Disclosure
We do not sell your personal information. We may share or disclose information only when necessary:
- With your consent.
- With service providers that support payment processing, order verification, customer support, notifications, data storage, security checks, or analytics.
- To comply with applicable laws, regulations, legal processes, or government requests.
- To protect users, the public, Spark, or third parties from fraud, abuse, security incidents, or rights violations.
5. Data Retention
We retain information for as long as needed to provide the app, comply with legal obligations, resolve disputes, enforce agreements, and maintain security. When information is no longer needed, we will delete it, anonymize it, or otherwise process it in a reasonable manner.
6. Children’s Privacy
Spark is not intended for children under 13. If you are a minor, you should use Spark only with consent and guidance from a parent or guardian. If we learn that we collected information from a child without appropriate consent, we will take reasonable steps to delete or restrict that information.
7. Your Rights and Choices
Depending on applicable law, you may have rights to access, correct, delete, restrict, or request a copy of your personal information, withdraw consent, close your account, or submit a complaint. You may also manage profile details, posts, saved items, blocks, reports, and wallet activity within the app.
8. Security
We use reasonable technical and organizational measures to protect information, including access controls, permission management, encrypted transmission where appropriate, security review, monitoring, and limited-purpose use. No method of transmission or storage is completely secure, so please protect your account credentials and avoid sharing sensitive information with others.
9. Changes to This Policy
We may update this Privacy Policy from time to time. If changes materially affect your rights or choices, we will provide notice through the app, a page notice, or another reasonable method.
10. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at sparkteam@outlook.com.